If you face a blank window of Motion Factory after installation please follow these steps
1 - Be sure that you are using AE or PR 2017.1 and above ( we recommend 2018 and 2019 )
Now in rare situation you need to copy a file manually so please follow the steps depends on the OS you are using :
1- Download the attached file "MotionFactory.plugin.zip".
2- Extract it.
3- Copy the folder into /Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore
1- Download the attached file "MotionFactory100.aex".
2- Copy the file into C:\Program Files\Adobe\Common\Plug-ins\7.0\MediaCore\
After that please restart AE and PR to see if the issue happens again or not.
if you have any further questions please visit our help center.